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¿Qué hace si tiene un producto retirado del mercado?

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El retiro de alimentos ocurre cuando una empresa saca un producto alimenticio del mercado debido a la posibilidad de que el producto esté contaminado o mal etiquetado.

You may have seen food recalls in the news. The news alerts usually include information to help you identify whether you have the product in your pantry, refrigerator, or freezer.

So, what should you do if you find a recalled food in your own home?

Imagen
Mujer inspeccionando un alimento envasado en la cocina
  • Step 1: Don’t panic!
    Most food recalls are not associated with a foodborne illness outbreak, and many recalls are issued because there is a potential for the food to be contaminated. Often, food manufacturers issue a recall as a precautionary measure.

  • Step 2: Don’t eat the food.
    Even though the food product may be recalled as a precaution, do not eat it! It’s always better to be safe than sorry. And please don’t give the food to other people (do not donate it to a food bank). Don’t feed it to your pets, either, because pets can get food poisoning, too.

  • Step 3: Don’t open the food.
    Resista la tentación de abrir el paquete del alimento para inspeccionarlo. You can't see, smell, or taste the bacteria or viruses that cause foodborne illnesses. Si abre o manipula el producto, recuerde lavar bien sus manos con agua tibia y jabón por 20 segundos después de haber manipulado el producto.

  • Paso 4: Lea el resumen del retiro para saber qué hacer con el alimento.
    When a manufacturer recalls a food product, they provide instructions on what to do with the product. Typically, the instructions will indicate that you need to do one of the following:

    • Return the product to the store where you bought it for a refund.
    • Deseche correctamente el producto para que otras personas o animales no lo coman. (This is particularly important if you opened the product.)

The easiest way to check a recall notice is to go to our Recalls and Outbreaks page.  The latest recalls appear in the “widget” at the top right corner of the page. 

We also send out the major recalls and allergy alerts on our Twitter account, @foodsafetygov.